Who is my accredited registrar and how to contact them?
You can find out who the accredited registrar for the domain you registered is by visiting the domain name search (WHOIS) at: https://prod.rnids.beeloc.rs/whois.
The search results will show which registrar is responsible for the requested domain, and on the page List of Accredited Registrars you can find the contact details of the registrar.
The Serbian Business Registry (APR) directed us to you to obtain a domain certificate for media registration. How can we do that?
You can download the certificate from our website. Visit the WHOIS search (domain name search), enter the domain name for which you need the certificate, and the option “Download .pdf” will appear. Click it, save the document on your device, and your certificate is ready.
We received an email that our domain is expiring. Do we renew it with you?
RNIDS sends system messages reminding you to renew your domain on time. The email you received from us also contains the name of your accredited registrar. You need to contact your registrar to renew the domain registration, because RNIDS cannot do this for you—your current accredited registrar handles the renewal.
How can I verify or change the data for my domain?
The domain data (registrant’s name / company name, address, email, phone) can be changed upon request through your accredited registrar (AR).
To change the data:
- Contact your AR with a request.
- The AR verifies the registrant (usually via email or official document).
- The AR updates the data in the RNIDS system for the requested domain.
If the AR initiates a “data verification” process, i.e., confirmation of the registrant’s data accuracy, you need to cooperate with the AR because RNIDS requires that all data be correct, valid, and verifiable.
How and with whom should I renew my domain registration?
Domain registration renewal is done exclusively through your current accredited registrar (AR). You need to contact them to renew your domain. Renewal cannot be done directly through RNIDS.
If you don’t know who your AR is, visit rnids.rs/whois, enter your domain name, and the search results will show the company where your domain is registered.